Privacy Policy

Jewish Voice Ministries (JVM) is committed to respecting the privacy of you, our ministry partner (we refer to donors as ministry partners to recognize this special relationship). This partner (donor) Privacy Policy has been developed to ensure that your private information (online and offline) will not be shared with any third party.

Awareness. We reserve the right at any time and without notice to change this Privacy Policy by posting such changes to our website. JVM also provides you with the opportunity to remove your name from our mailing list should that be your desire, or as per GDPR, delete your personal information (for UK/EU members).

Information Collected. The types of online and offline partner (donor) information that we collect and maintain are as follows:

• Contact information: name, organization/church, complete address, phone number, email address
• Payment information: credit card number and expiration date, billing information
• Shipping information: name, organization/church, complete address
• Information concerning how you heard about JVM
• Information you wish to share: questions, comments, and suggestions
• Your requests to receive periodic updates. For example, to individuals who request it, we will send periodic mailings related to specific fundraising appeals, prayer concerns and newsletters.

How Information Is Used. JVM uses your online and offline information to understand your needs and provide you with better service. Specifically, we use your online and offline information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.

Sharing of Personal Information. Jewish Voice Ministries International (JVMI) contracts with companies and individuals to perform functions on our behalf. Examples include sending email newsletters, shipping products, maintaining databases and sending mail. These third parties use your information only to fulfill the task we have hired them to perform.

If you submit information to us, we will use that information for the purposes for which it was submitted. We may also use your information in other ways, such as to contact you about other JVMI activities and/or fundraising campaigns, to conduct matching on Facebook or other social media. We may also use your name, postal address and telephone number(s) to contact you offline.

We do not sell, rent or lease our mailing list to other organizations that solicit donations or sell any products.

We may disclose some personal information to select third parties in order to more effectively target our communications. Disclosing this information allows JVMI to discover others like yourself who may be interested in partnering with Jewish Voice to proclaim the Gospel to the Jew first. This information may include value and total number of donations for a certain period of time. The information is disclosed very carefully to make sure your personal information is protected. We value your trust and will always endeavor to be responsible with your information. If you prefer not to participate, you can email us at partnerservices@jewishvoice.org, or call us at 800-299-9374 and let us know that you do not want your information shared. Please include your full name and address so we can properly identify your record. In every case we will do our best to promptly respond to your request to not be included in such mailing.

Removing Your Name From Our Mailing List. We do not desire to send unwanted mail to our partners (donors). Please contact us if you wish to be removed from our mailing list. See Contacting Us section below.

Website Information. Our online registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests and similar information. During the registration process we do not request or store sensitive information from our visitors, such as credit card or social security numbers.

Internet Protocol Address. We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our servers, administer our site, analyze trends, track users' movement, and gather broad demographic information for aggregate use in order to improve the site and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of "Cookies." Our site may use cookies to enhance your online experience. Cookies are pieces of information that some websites transfer to your computer for record-keeping purposes. Use of cookies makes Web surfing easier by performing certain functions such as saving your passwords and your personal preferences regarding your use of the particular website, and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Security. All information provided to JVM is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of JVM. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Tell-A-Friend. If a user elects to use our referral service to inform a friend about our site, we ask them for the friend's name and email address. JVM will automatically send the friend a one-time email inviting them to visit the site. JVM stores this information for the sole purpose of sending this one-time email.

Other Websites. Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which JVM has no responsibility. We encourage you to read the privacy statements on all such sites, as their policies may be different than ours.

Contacting Us. If you have comments or questions about our Partner (Donor) Privacy Policy or your dealings with our website, please send an email to partnerservices@jewishvoice.org, call us toll free at 1-800-299-9374, or contact us by postal mail:

Jewish Voice Ministries International
PO Box 31998
Phoenix, AZ 85046-1998

Support to Ministries Outside Jewish Voice

Jewish Voice Ministries International partners with trusted ministry organizations to share the Gospel and provide humanitarian aid, discipleship, education and much more for Jewish people and their neighbors in Israel and throughout the world. This enables us to extend our ministry and your gifts to places and people beyond our ability to reach directly. These ministry organizations do wonderful work, and many serve in sensitive environments where discretion is vital. Therefore, to protect their security and privacy, Jewish Voice does not identify the names of our ministry partners or individuals working for them, however we are happy to provide a list of the ministry needs being met as we partner in Israel and around the world. Thanks for your understanding.

Email and Social Media Community Guidelines

JVMI seeks to maintain healthy email and social media communities and we welcome your comments and participation that fall within our community guidelines.

Respect. JVMI encourages comments and discussion but will not allow comments which are abusive, threatening or disrespectful. Please do not engage in personal attacks or antagonize other members of our email and social media communities. Whether you agree with someone else's opinion or not, please respect their right to voice their opinion. We will remove comments that violate these terms.

Comments by Others. JVMI does not endorse or support all comments or opinions posted by community members on its accounts. Comments that include advice and opinions are the views of those commenting and do not always represent the views of JVMI.

Deletions. JVMI reserves the right to restrict or remove any content that violates our community guidelines.

JVMI reserves the right, but undertakes no duty, to review, edit, move, or delete any material posted by others in its sole discretion, without notice. JVMI may move or delete a conversation if we believe it is interfering with current discussions. JVMI may also block users from further participation at any time if they continuously do not follow community guidelines.

External Links (including advertising links). The posting of external websites by others does not constitute endorsement by JVMI of the linked Web sites and will more than likely be deleted.

Customer Service Policy

Our Jewish Voice Partner Service Representatives are happy to assist our ministry partners with inquiries, donations, product orders, and ministry information.  JVMI seeks to maintain healthy & respectful phone conversations for the benefit of our ministry partners, phone representatives and the ministry. We will not tolerate yelling, screaming, abusive, threatening, or disrespectful language. Any caller speaking in this manner will be asked twice to please refrain from using this type of language. If the language continues after two warnings, the representative will politely end the call.